Need help?
You'll talk to a real person.
No call centers. No ticketing black holes. You'll reach a Cybertek technician based in Winner, SD — usually the same person who set up your environment in the first place.
Pick the channel
that fits your problem.
For urgent issues, call. For everything else, email or kick off a remote session and we'll meet you at your screen.
When we answer the phones.
Managed clients with after-hours coverage have a separate emergency line in their welcome packet. Lost it? Email support and we'll resend.
Winner, South Dakota.
Cybertek Systems125 W 2nd St
Winner, SD 57580
If you're local, swing by. We don't have a fancy lobby, but we have coffee.
How a remote session works.
- 01Call or email us first
So we know you're coming in and which technician should pick it up.
- 02Download our remote agent
One small file. Works on Windows and macOS. Get the download here.
- 03Run the file
It opens a brief session window. You'll see a six-digit code — read it to us.
- 04We connect
You're in control the whole time. Close the window or click Disconnect to end the session immediately.